Capability

Technical Publications & Distribution

CAVOK’s Technical Publications Practice Group is known for commitment to quality and innovation. Our solutions help clients not only deliver technical publications that comply with industry standards but that also contain costs and meet schedules.

Our team, expert in specialized technical services, creates a product tailored to a client’s requirements. Our approach is one of close partnership; we work with our clients to find solutions.

In the changing world of technical publications, CAVOK helps clients reach the leading edge of their industries. Our capabilities include content evolution into new client/industry specifications, technical authoring, revision management with guaranteed turnaround times, and document distribution.

Our team, comprising broad skills, can handle content development all the way from legacy systems authoring to newer fluidity-based systems authoring that encompasses XML content. We bring both subject matter knowledge and technology expertise, adapting to any authoring standard at any time to ensure clients’ solutions are healthy and reliable.

Expertise

  • Arbortext
  • Aviation Authoring Standards
  • Content conversion
  • Content management
  • Customized publishing solutions
  • Data conversion
  • Digital Technical Publications
  • Distribution
  • DTD/EDD
  • FrameMaker
  • Graphics conversion
  • Interactive Electronic Technical Manual
  • Legacy data conversion
  • Manual distribution
  • Manual revision
  • Publication editing
  • Published manuals
  • S1000d
  • Structured content
  • Stylesheet development
  • Technical illustration
  • Technical writing
  • XMetal
  • XML/SGML

The Situation

The Situation

A North American cargo carrier sought outsourced turnkey services for managing its technical publications and technical records functions.

This involved CAVOK using the client-adopted COTS software tools, including AMOS and AirVault, and adhering to the carrier’s approved procedures and policies.

Approach

Approach

CAVOK identified and dedicated systems-savvy staff for receiving and processing client documentation.

Defined procedures and key performance indicators, with progress and standards monitoring consistent with client expectations.

Adopted systems and tools responsibilities pertaining to all of the records and publications roles.

Represent the client in regulatory audits and aircraft transition cycles.

Keep current with tools and procedural updates by training/retraining and assigning staff with required capabilities.

Results

Results

The client is fully satisfying its configuration management and technical records functions without any in-house staffing.

Decision support information is available in almost real time with the accuracy and integrity needed.

Regulatory and internal quarterly QA audits are highly successful, with only minor or no findings.

Bottom Line

Bottom Line

CAVOK has successfully managed the functions at an operational level for this client for over 4 years.

4 Years

Technical Publications & Distribution Insights

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